Surveys - TeleMatrix GmbH

DE | EN

Our CATI-Services

Your partner for worldwide telephone surveys

TELEPHONE SERVEYS

We see ourselves as a partner for all your CATI surveys. With our well-trained staff covering over 25 languages, we reliably carry out your telephone projects.

Mixed Method

Of course, mixed-method surveys – i.e. online and/or telephone surveys – are also possible at any time.

Goal-oriented consulting

Together with you, we plan the project, coordinate and control its progress and ensure that you will have the results in the quality you expect. Everything right on time!

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Why your CATI project is in good hands.

GOOD REASONS FOR TELEMATRIX

Experience

Since 2014, we have conducted approximately 100.000 interviews per year according to very high qualitative standards.

Capacities

With our 120 permanent interviewers, 80 CATI stations with state-of-the-art technology and our agile project management, we can implement your CATI projects at any time.

Internationality

Our team of interviewers is very international. We can conduct telephone interviews in 25 different languages.

Mixed-Method Offer

You are also welcome to conduct your survey in a mixed-method offer. We then ask your target groups flexibly online and or by telephone, depending on the better accessibility of the target group.

Working principle

We are always in close coordination with you. Regular monitoring, controlling and training of the interviewers ensure valid data. Convince yourself and listen in – on site and externally.

Protection of data

We always comply with all requirements of the DSGVO. Our permanent employees are subject to strict compliance guidelines and data protection standards.

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120 permanent interviewers for your project

OUR INTERVIEWERS

Internationality

We are an international team of 120 permanent interviewers who together cover 25 languages.

Allrounders & Specialists

In addition to experienced all-rounders, the team also includes interviewers who specialize in specific target groups and industries. We quickly familiarize ourselves with new industries and topics.

Trainings

Each interviewer receives solid basic training at the start. Each project is then individually trained on this basis. This is supplemented by ongoing quality controls and systematic training.

What we can do for you

OUR CAPACITIES

Capacities

Our 120 permanent interviewers can conduct a very large number of interviews. We are also happy to offer you the implementation of the study as a mixed method survey.

Questionnaire

Do you need support in creating a suitable questionnaire? We will be happy to create a questionnaire for you that provides all the answers to your open questions.

Programming

You already have a questionnaire? You only need a corresponding programming. We program your questionnaire based on Ingress.

Evaluation

If you wish, we can also evaluate your study for you. You will then receive an actionable management summary from us.

Here we know especially well

SPECIAL EXPERTISE

Our Expertise

Questions

Business and executive surveys, decision-maker surveys, trade and market surveys, advertising success measurements, employee surveys, member surveys, customer surveys, consumer and household surveys and image surveys

Industry expertise

Pharma & Healthcare, Automotive, Insurance and Media.

Target groups

Corporate decision makers, physicians, pharmacists, medical professionals, patients, buyers, individuals, newspaper readers and radio listeners.